How it Works
With Mentat, you gain the power of a seasoned and fully equipped billing team, with none of the headache. Our financial experts have years of experience in turning around poorly managed or neglected revenue cycle operations. Our model focuses on integration with your back office, leveraging our Insight platform to provide:
- Categorization of incoming denials by root cause
- Full transparency into claim follow-up
- Clear communication regarding provider action needed
- Provider work queues for your own internal accountability
- Dashboards and reports monitoring cashflow and receivables
Home Health Outsourced Billing
Our team of dedicated billers serve as an extension of your back-office. Using our Insight platform, Mentat billers will:
- Generate and submit claims from your EMR
- Post payments and adjustments received
- Track and follow-up with denials
- Communicate billing issues and agency task lists via email or our web-based platform
- Meet regularly with your staff to maintain clear channels of communication
Detailed reporting and analytics are available to give you both the high-level insight you need to manage financial operations, as well as a detailed accounting of follow-up actions taken.
Home Health Revenue Recovery
Past mistakes hamper present cashflow. Even the most talented billing teams can fall behind, and knowledge and experience gaps come with their own sets of problems. Our revenue recovery services are designed to allow you to maintain otherwise dependable in-house billing staff, while ensuring denial backlogs don’t become write-offs. As part of this service, Mentat revenue cycle specialists will:
- Identify and catalogue claims within our Insight platform
- Categorize denials into projects, weighted by size and propensity to pay
- Draft plan of action for claim projects
- Bill and follow-up with claims and projects
- Post payments and adjustments received
- Communicate billing issues and agency task lists via email or our web-based platform
- Meet regularly with your staff to maintain clear channels of communication
Detailed reporting and analytics are available, as always, as well as a detailed accounting of follow-up actions taken.
